At www.explorenewstyle.com, we offer a premium experience and quality. However, if you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns.
1. Return Window
- Returns can be made within 14 days of the delivery date.
2. Conditions for Return
- Items must be in original condition with all luxury packaging and tags intact.
- Items must not be worn, altered, or washed.
3. Non-Returnable Items
- Items purchased on sale or during a promotional event are final sale and cannot be returned.
4. Return Instructions
- Contact us at support team to start the return process and receive a pre-paid shipping label.
- Securely pack your items and attach the pre-paid label to the outside of the box.
5. Refunds
- Refunds will be processed to the original method of payment after we have received, inspected, and confirmed that the returned items meet our return conditions.
- You will receive an email notification when your return is processed.
6. Questions
- Please contact us at [email protected] if you have any questions or need further assistance with your return.
